Ordering repeat prescriptions
When a repeat prescription is issued you will receive a repeat prescription form containing all your repeat medicines.
Repeat scripts can be obtained in several ways
- Dispensing – Medicines can be dispensed in the Dorrington surgery to people who live more than one mile from a pharmacy (i.e. those people who live outside Bayston Hill). Please take your repeat slip to the Dorrington surgery during the Dorrington surgery opening times.
- By returning the repeat prescription form to the surgery (Bayston Hill) in person or by post.
- Emailing [email protected] for Bayston Hill and [email protected] for Dorrington.
- Via Patient Access
To register with EMIS access a registration form will need to be filled in at the practice, for which you will need to bring some form of identification such as a driving license or passport. You will then be issued with a PIN number to be able to book online.
Please note we are unable to accept prescription requests over the telephone as it increases the risk of error.
Collecting your prescription
You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.
Completed prescriptions are sent to the nominated Pharmacy of your choice.
If you wish to pick your prescription up directly and go to another pharmacy, please let us know and if you would like us to post your prescription please provide a stamped addressed envelope.
Please allow at least three working days for us to process a request for medication via the Dispensary at Dorrington if you are a dispensing patient.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Electronic Prescription Service (EPS)
On the 1st July we will be moving to Electronic Prescription Service (EPS). There will be no change to the way you order your prescriptions, EPS just means your prescriptions will be sent electronically to the chemist of your choice. This is a more reliable, secure and confidential system keeping your personal data safe.
You will need to nominate a specific pharmacy so that GP’s can directly send your prescriptions there. Please inform reception of your chosen pharmacy if you have not done so yet.
Whilst paper prescriptions will continue to be available in special circumstances, almost all prescriptions will be processed electronically.
If you do not have a nomination of a local pharmacy, you will be given an EPS token.
The EPS token looks similar to the usual green FP10 and will need to be taken to a pharmacy to obtain your medication.
If you are a dispensing patient that uses the Dorrington surgery to collect your medication from, please note there will be no changes to the service we provide.
28 Day Prescribing
Due to the increased chance of drug wastage and mistakes when taking medicines the medicines management team at Shrewsbury Clinical Commissioning Group have advised us to adopt a 28 day prescribing pattern. This means that all repeats except the oral contraceptive pill have to be given in a 28 day interval.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Please take to your local pharmacy for safe disposal.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.