Appointments can be booked in person at either practice, by phoning or by online booking. Partner appointments are for 12 minutes and nurse appointments 10 minutes. Certain conditions require longer appointments such as cervical screening, ear syringing, minor surgery, diabetic clinics, cardiovascular clinics, asthma clinics, COPD clinics and travel clinics. If you wish to make an appointment for these clinics please inform the receptionist when making an appointment.
Advance appointments can now be booked online here: https://app.patientaccess.com/login. These are standard routine nurse or doctor appointments. Appointments lasting longer than the standard 10 or 12 minutes cannot be booked online and neither can on-the-day emergency appointments.
In order to do this a registration form will need to be filled in at the practice, for which you will need to bring some form of identification such as a driving license or passport. You will then be issued with a PIN number to be able to book online.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.
Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you need an urgent appointment on the day there are appointments available with the doctor and nurses for medical emergencies, please inform the receptionist.