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Noticeboard

From Tuesday 17th July 2018 patients across Telford & wrekin and Shorpshire who need urgent out of hours medical help or advice will need to call 111.


 


GP Extended Opening Hours Clinics


We would like all patients in our community to be able to see a local GP or Nurse when they need to. We have set up a network of GP Practices across the region offering extended opening hours for pre-bookable and same day routine extended access appointments.  The GP extended opening hours service operates between 6.00pm-8.00pm on weekdays and 9.00am- 1.00pm on weekends and allows patients to be seen within a network of GP Practices at a convenient time and location, depending on availability, The service is forecast to continue until 30th September 2018.


 


Call now to book a routine appointment 0333 222 6649


Find attached leaflet for more information. --->  Extended Hours Flyer



If you need an URGENT appointment on the day there are appointments available both with Doctors and Nurses


 


 

When We Are Closedtelephone_brown

If you need urgent medical attention or advice when the surgery is closed, please call 111.  It is a free call 24hrs a day, 365 days a year.  

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999, for instance Chest pains and / or shortness of breath constitute an emergency.  

How does NHS 111 work?

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

  • give you self-care advice 
  • connect you to a nurse, emergency dentist or GP
  • book you a face-to-face appointment
  • send an ambulance directly, if necessary
  • direct you to the local service that can help you best with your concern

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Information recorded during the call will be shared with other professionals directly involved in your care. Some of it will also be shared with NHS Digital to improve NHS 111 and 999 services. 

How do I access NHS 111 if I am deaf?

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf, and you will then be able to have a real-time conversation with the NHS 111 adviser via the interpreter.

You'll need a webcam, a modern computer and a good broadband connection to use this service. 

Is the 111 service available online?

The NHS is currently trying out different ways for you to get medical help or advice from 111 using your smartphone, laptop or other digital device.

In 2018 these online services will become increasingly available in areas across England. 

You'll be able to use them to:

  • answer questions about your symptoms
  • find out where to get the right healthcare in your area
  • get advice on self care
  • get further advice from a nurse or doctor on the phone or during a consultation

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website