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Noticeboard

Self Care Week

NHS Shropshire CCG is supporting Self Care Week 2018, which runs 12 – 18 November. This year’s theme is “Choosing Self Care for Life.” GPs in Shropshire are joining the campaign to raise awareness of how people can choose self care for a healthier, happier life. For more information click here

Extended Access – Local GP practices working together to offer more convenient appointment times for patients

As from 1st October, 2018, we will be part of a network of practices (known as ‘hubs’) in Shropshire, working together to offer patients ‘Extended Access’ to pre-bookable appointments - in the evenings, at the weekend and during bank holidays.

For more information on Extended Hours click here

Appointments

circled_dayAppointments can be booked in person at either practice, by phoning or by online booking. Partner appointments are for 12 minutes and nurse appointments 10 minutes. Certain conditions require longer appointments such as cervical screening, ear syringing, minor surgery, diabetic clinics, cardiovascular clinics, asthma clinics, COPD clinics and travel clinics. If you wish to make an appointment for these clinics please inform the receptionist when making an appointment.

Online Booking

Advance appointments can now be booked online. These are standard routine nurse or doctor appointments. Appointments lasting longer than the standard 10 or 12 minutes cannot be booked online and neither can on-the-day emergency appointments.

In order to do this a registration form will need to be filled in at the practice, for which you will need to bring some form of identification such as a driving license or passport. You will then be issued with a PIN number to be able to book online. Please click on the link at the top of this page if you have a PIN number in order to access the online booking resource.

Chaperone Policy

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Urgent Appointments

If you need an urgent appointment on the day there are appointments available with the doctor and nurses for medical emergencies, please inform the receptionist.

Unattended Appointments

Please find attached our report for unattended appointments for November 2017.

Click here

 
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